We Will Back You Up!
Business Process Management Solutions
Call Center Outsourcing
At Aerance Technologies, we specialize in delivering top-tier Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions tailored to meet your organization’s specific needs. With a commitment to excellence and a focus on customer satisfaction, we provide a range of comprehensive services designed to optimize operational efficiency and enhance client engagement.
Our Services Include:
- Inbound Customer Support:
> Dedicated customer helplines.
> Order processing and tracking.
> Technical support and troubleshooting.
- Outbound Telemarketing:
> Market research and surveys.
- Back Office Support:
> Data entry and management.
> Document processing.
> Inventory management.
- IT Help Desk Services:
> Remote IT support.
> Software and application assistance.
> Network troubleshooting.
- Multilingual Support:
> Customer service in multiple languages.
> Localization and cultural adaptation.
- Quality Assurance:
> Call monitoring and evaluation.
> Compliance auditing.
> Performance analytics and reporting.
