Changing Healthcare Dynamics
With End-To-End Solutions.
Call Center Services
Aerance Technologies delivers high-quality call center support tailored to meet diverse patient care needs in the healthcare industry. Our comprehensive services encompass both inbound and outbound calls, appointment management, follow-up communications, form handling, insurance validation, and facilitating seamless communication between patients and healthcare providers.
We prioritize exceeding patient expectations through knowledgeable representatives, prompt responses, and a personalized approach. Our team is dedicated to fostering strong, long-term relationships between patients and healthcare organizations, ensuring enhanced operational efficiency and patient satisfaction. Through empathy and professionalism, we strive to elevate the patient experience and support healthcare providers in delivering exceptional care.
Our Healthcare Call Center Services Include:
- Coordinating appointment booking across various channels.
- Improving call responses and reducing call abandonment rates.
- Managing inbound and outbound calls.
- Scheduling appointments and follow-ups.
- Insurance verification.